How long have you been in business? Established in 2013
Are you licensed and insured? Yes, we are licensed in the state of Tennessee and insured by Eerie Insurance.
Do you provide free estimates? Yes.
How long does a typical home improvement project take? During our initial consultation, we will assess your specific needs and provide a detailed timeline tailored to your project. Rest assured; we strive to complete all projects efficiently without compromising on quality.
What is your process for managing home improvement projects? In our home improvement process, we start with the initial contact and inquiry, followed by a consultation and needs assessment. We then prepare a proposal and estimation before moving on to contract signing and project initiation. Next, we focus on project planning and scheduling, ensuring that tasks are organized, and resources allocated efficiently. Throughout the project, communication and collaboration are key, facilitated by our CRM system. We track progress and provide regular updates while conducting quality assurance and inspections to maintain high standards. Once the project is completed, we gather client feedback and address any final details. Finally, we follow up with clients to ensure satisfaction and offer ongoing maintenance support.
Can you provide references or examples of past projects? Absolutely
Do you offer financing options or payment plans? Yes, Wise track and renovation partnership for sellers.
Do you handle all aspects of the project, including design and permits? Yes, we handle all aspects from start to finish.
Are your workers employees or subcontractors? Our Team is both employees and subcontractors.
Do you provide warranties or guarantees for your work? Yes, typically we offer a one-year warranty on our work.
Can you work with specific budget constraints or preferences? We are adept at accommodating specific budget constraints or preferences while maintaining the highest standards of quality and craftsmanship.
Do you specialize in certain types of home improvement projects? Yes, we specialize in what some clients refer to as the “COVID bathroom” – a renovation concept aimed at making impactful changes to the bathroom space without requiring a significant investment. This approach allows for substantial improvements to be made within a shorter timeframe, making it ideal for homeowners seeking to enhance their living spaces during periods of extended home occupancy.
How do I schedule a consultation or get started with a project? Please feel free to reach out to us via phone or email to schedule a consultation at your convenience.
What is the best way to contact you for questions or concerns during a project? Through our Customer Relationship Managment system, Housecall Pro, we offer a centralized platform for our entire team to stay involved updated and informed throughout the process.
What COVID-19 safety protocols do you have in place for home improvement projects? We prioritize the safety and well-being of our clients and team members, and we are committed to implementing any necessary COVID-19 safety protocols to ensure a safe working environment. Your comfort and peace of mind are paramount, and we are willing to accommodate any safety measures that you feel are necessary for your home improvement project. Please feel free to discuss any specific concerns or requirements you may have, and we will work together to address them accordingly.